Terms and conditions
Orders:
- Validity of Quotes. Quotes are valid for 15 days. GMotors reserves the right to change the prices listed in the quotes after they have been issued. Fororders under €200, a €50 surcharge will be applied for handling and packaging.
- Confirmation. By any legal means or by signing and stamping the quote, depending on other payment methods agreed upon with the client, by sending an email togm@gmotors.es. Preferably via the link attached to the quote.
- Order Cancellation Fees: All orders are subject to a 25% restocking fee.
- Delivery time. These times are approximate and depend on the availability of our suppliers and the transit times provided by the shipping companies.If this information is inaccurate, we will not be held responsible for such inaccuracies, and if you wish to cancel your order, you will be charged restocking fees as well as shipping charges, if applicable.
- Freight charges and shipping: Ourpolicy is to avoid profiting from freight charges. If we provide a freight quote, it is because you requested expedited delivery, and the fees reflect the costs we incur, which are passed directly on to you. Please note that once an order is placed and shipped, you remain responsible for the freight charges, even if the order is subsequently canceled.
- By placing an order, you agree to abide by these terms and conditions.
Payment:
- Payment method. All orders must be paid in advance, unless other specific terms are agreed upon between the customer and GMotors.
- Non-payment. Failure to pay all or part of an invoice when it is due will result in the accrual of default interest, calculated from the day following the agreed payment date, in accordance with Law 3/2004 of December 29. In addition, this may also result in the acceleration of the remaining due dates and the immediate enforceability of the entire debt. All spare parts supplied remain the property of GMotors until payment is completed and may be retrieved from the customer at our request.
Refunds:
- Once the spare parts or engines have been shipped from our warehouse, we will not accept returns of any kind. Inthe rare event that a return is processed, a 25% restocking fee will be charged.
Warranty:
- All spare parts or engines will be covered by a warranty from the company or repair shop that installs them.
- If a part fails and you suspect the problem is due to a defect, you must obtain warranty claim authorization from GMotors. Please note that any parts returned without prior authorization will not be eligible for a refund.
Data Protection & Jurisdiction:
- GMotors undertakes to comply with Organic Law 15/199 on the protection of personal data and its implementing regulations, Royal Decree 1720/2007. Inthe event of a dispute, the parties shall submit to the jurisdiction of the courts of Valencia, Spain.
Use of Trademarks:
- All trademarks mentioned on this website, including product names and logos, are the property of their respective owners and are used solely for descriptive purposes.
