Great parts and engines for Caterpillar®, Cummins®, Komatsu®, and Detroit®—in STOCK. Order today!
Great parts and engines for Caterpillar®, Cummins®, Komatsu®, and Detroit®—in STOCK. Order today!
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... FAQ

Frequently Asked Questions

  1. Our official brand is GMotors.

  2. Original or alternative parts? All our spare parts are OEM... but, believe us... after 30 years in the industry, traveling to factories around the world, we've selected the best suppliers!

  3. What warranty does the short blocks / engines have? These items are offered as-is, without any remaining warranty coverage. The mechanical workshop responsible for the installation must ensure that all operating and maintenance conditions are met according to manufacturer specifications. 

  4. Engine, long and short blocks, parts manipulation? The warranty will automatically become void if the supplied products, particularly the short blocks, long blocks, and engines, are operated outside the parameters recommended by the manufacturer or if the oil and fuel specified in the technical manuals provided by the manufacturer are not used. Additionally, any unauthorized modification to the short blocks, long blocks, engines, or their components will void the warranty. It is the customer's responsibility to ensure proper use in accordance with the specifications.

  5. Valve seals included in gasket sets? In the item descriptions, you'll find if the valve seals are included.

  6. Head gasket included in gasket sets? Included in the upper gasket set.

  7. Engine torque specs? Information provided for orders with a minimum supplied.

  8. How to confirm a quote? When you receive a quote, at the bottom, you'll find two links: one for payment and another to confirm the quote.

  9. Where is the tracking number? When the goods leave our premises, you'll receive a shipping notice along with its tracking number. (The invoice with the tracking number is also sent the following day.)

  10. Factory supply (from the moment of payment)? Until your confirmation and payment, we cannot close the order with the supplier. Additionally, depending on the moment, they may or may not send it from the factory. (Causes beyond GMotors' control)

  11. Cash payments for engines and short blocks even with an account? Engines and short blocks must be paid for at the time of reservation due to our company policy.

  12. Disassembly, what is included in a short and long block? In our item description, you will find detailed information about what is included in a short/long block.

  13. Where are the bank details? You will find them at the bottom of our website by clicking on the payment link.

  14. Transport companies, cost, and delivery through the website? On our website, you can find the different options available and their costs and estimated delivery times based on your geographical area.

  15. What are our business hours? Our business hours are from 9:00 am to 6:00 pm.

  16. How can I file a claim with GMotors? You can file your claim by clicking on the following link



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